Shipping/Returns

Shipping

Currently, shipping is only available for customers in the United States.

Our products are shipped within 1-3 business days from the date of your purchase. Once shipped, your order will be delivered based on your address and available shipping options.

Domestic (US) shipping time: 3-5 business days

Tracking information is available with all orders and will be sent after your order confirmation.

Shipping and handling fees are non-refundable (exceptions may apply). The total shipping cost for orders that qualify for free shipping will be withheld, should the order be returned.

 

Returns

Any claims for misprinted/damaged/defective items must be submitted within 3 weeks after the product has been received. Items must be new and not worn and are inspected upon return. For packages lost in transit, all claims must be submitted no later than 3 weeks after the estimated delivery date. We will cover any claims deemed an error on our part at our expense.

If a wrong address has been provided or a delivery could not be made, the item will be returned. You will be liable for any reshipment costs once we have confirmed an updated address with you.

All sales are final on items purchased during a sale.

To submit a return claim, please send an email to support@thecleverbean.com.